Privacy Notice

Castle Toys and Games is committed to protecting the privacy and security of customers and their personal information by holding all customer information securely. The only uses of the information collected is for Castle Toys and Games to service orders and make improvements to our website to better serve our customers. Please review the following policy information to learn how Castle Toys and Games protects all customers’ personal information.

How does Castle Toys and Games protect customer information?
When placing an order at Castle Toys and Games, personal information is encrypted using SSL (Secure Sockets Layer) technology and is then transmitted over a secure server. To verify SSL technology and security, Castle Toys and Games posts a VeriSign Secure Seal throughout the site. Simply click on the seal for proof of SSL technology and a secure ordering environment.

What information is being collected by Castle Toys and Games?
All customers browse the Castle Toys and Games website anonymously. Only when a customer places an order does Castle Toys and Games need to know customer information such as name, email address, mailing address, credit card number, and expiration date. This information allows Castle Toys and Games to process and fulfill orders, as well as notify customers of order status. Castle Toys and Games does not collect personal or business information, unless visitors share this information voluntarily.

Does Castle Toys and Games use cookies?
Like most ecommerce sites, Castle Toys and Games makes use of a browser-safe technology known as a “cookie” to better serve customers. A cookie is a small amount of data that a website puts on your hard drive so that it can remember something about you at a later time. For instance, Castle Toys and Games cookies keep track of the items in your cart for checkout! We are very committed to your privacy and do not analyze this data on the personal level, and this information remains totally anonymous.

Cookies also provide information to help us continually improve the shopping experience for customers! Among other things, this non-personally identifiable information allows Castle Toys and Games to know which areas of the site are customer favorites, which areas need a bit of improvement, or what technologies and services are being used by visitors. This data is great feedback and allows us to make educated improvements to better serve customers.

Will personal information be sold to third parties?
Never! Castle Toys and Games will never sell, trade, rent or give individually identifying information to third parties, ever! We only use the collected personal information to process orders, deliver orders, contact customers regarding questions about orders, and improve the website to better serve our customers.

Will I receive unsolicited e-mail from Castle Toys and Games?
Castle Toys and Games sends order confirmation emails and order tracking emails to all customers that place an order. All other communications are opt-in on the part of the customer, and if customers would like to receive email updates from Castle Toys and Games, they should check the appropriate box during checkout.

How can I opt out of Castle Toys and Games communications?
Opting out of communications is easy! Simply click the “unsubscribe” link at the bottom of any email and you will be unsubscribed immediately. If you no longer have the email you received, please visit the Contact Us page to request removal from our email list, and you will be removed from future communications immediately.

What is the Castle Toys and Games Privacy Policy regarding children?
Castle Toys and Games does not knowingly solicit or collect personally identifiable information online from children under the age of 18 without prior verifiable parental consent. If Castle Toys and Games learns that any child under the age of 18 has submitted personally identifiable information online it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose. If you are under the age of 18 and would like to place an order, please have your parent or guardian to place the order for you.

Does Castle Toys and Games link to other web sites?
Castle Toys and Games may link to other sites (such as a manufacturer web site) to assist customers with questions. Please note that the privacy policies at these sites may be different from Castle Toys and Games and you should review the policies accordingly.

How do I contact Castle Toys and Games?
To contact Castle Toys and Games regarding privacy-related questions, please refer to the various options available on the Contact Us page of our website.